Frequently Asked Questions

Everything you need to know about your order and our premium apparel.

What makes Collars & Co. shirts different from standard dress shirts?

Our signature 'Dress Collar Polo' combines the comfort of a high-performance polo with the stiff, professional collar of a traditional dress shirt, ensuring you look sharp without the discomfort of a stiff button-down.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.

What is your return and exchange policy?

We offer a 30-day window for returns and exchanges. Items must be in their original, unwashed condition with tags attached. We provide a prepaid shipping label for all domestic exchanges.

How should I care for my shirts to ensure they last?

To maintain the integrity of the collar and fabric, we recommend machine washing on a cold, gentle cycle and hanging to dry. If needed, use a cool iron on the collar only.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Shop Pay.